Pet Stain & Odor Removal

We understand that your lovable pet can be quite a challenge when it comes to having a stain and odor free carpet. When your pet leaves their "mark" give us call, we can help!

At times our normal carpet cleaning process is all that is needed to remove the odor from your carpet. However if the urine has soaked through, it may have contaminated the carpet padding and even subfloor. If this is the case the problem has become multi-layered which will require additional steps to resolve.

Inspection

If you are fortunate enough to be there when your pet has an "oops" you may be able to eliminate the problem yourself. (See our stain removal chart.) But if it is a chronic problem and urine has soaked through the multiple layers of carpet and pad, we will use a special ultraviolet light to determine where the contamination is.

Sub Surface Extraction

After the problem areas have been identified, we will flood the area with a special neutralizer. The affected area is then rinsed using a sub-surface extraction tool effectively removing the contamination.

Satisfaction Guaranteed

This process is effective in most cases and guaranteed to remove pet odor.